Digital service record

Digital service update

At autobot MC, we update digital service bookings for all Audi, BMW/Mini, Mercedes, Volkswagen ,Audi, Skoda, Land Rover and Jaguar models. We provide this service for customers that had a vehicle service history held online at the main dealer, we’ll update it. This ensures that your service history is always up to date, it will protect any manufacture or extended warranty you have in place.

We have recently been in touch with a few popular brands regarding online service records.

MERCEDES

Mercedes has a very informative video tutorial on their site on how to use the online service history; in addition to this we have produced a pictorial representation of the three stages.

1 – Information and system requirements

2 – Registration process

3 – Accessing online service history

TOYOTA

Toyota’s update on the apparent use of digital service records (DSR). They use DSR on a dealer-based system for information only and still supply a physical service book with every new vehicle. They only require customers to complete the service book after the relevant service has been carried out according to the manufacturer’s standards with appropriate parts.

BMW/MINI

BMW have informed us that their BMW Online Service System (OSS) site portal is being migrated to BMW Aftersales Online System (AOS) portal; if you are currently registered to this system you should be switched across including any credit on your account. They should notify you of the change as there are some changes to the terms and conditions; if you don’t agree with these changes or no longer require access to the site, there will be procedure offered to remove your account.

AUDI

On completion of an online service record, the initial site access fee can be claimed back by rebate and registered as a credit on your Audi account. This can be achieved by contacting Audi upon successful completion of service records stating the relevant vehicle chassis numbers.

JAGUAR and LAND ROVER

They supplied us with a bit of information regarding their online service history. The latest ‘how-to’ guide and up-to-date contact details to allow completion of the two-stage registration action (new guides can be accessed via logging into and selecting the download section, or contacting the IGA Technical Helpline).